John E. Capua, MBA, MPH, MS


Education

MS in User Experience Design (2022)

MBA in Healthcare Management (2020)

MPH in Epidemiology (2015)

BA in Anthropology (2013)

Certificates

Web Design & Development (2025)

Certified Associate in Project Management (2020)

Epic – Cogito Certification (2019)



Links to:

Healthcare Quality, Analytics & Project Management | UX Innovation

Project Leader IT at NewYork-Presbyterian Hospital

Public health-trained professional with a background in UX and 9+ years of experience in healthcare quality, analytics, and project management.

Skills

Data Analysis (SAS, SQL, SPSS)

Project Management

Quality Programs (CMS, US News, Vizient)

Microsoft Power Platform (Power Apps, Power BI)

UX Design / UX Research

Wireframing / Web Development

Work Experience

Project Leader IT (formerly Program Director of Research Science), NewYork-Presbyterian Hospital (09/2022 – present)

Senior Analyst (formerly IT Analyst III), NewYork-Presbyterian Hospital
(04/2020 – 09/2022)
Lead enterprise-wide analytics and project management initiatives, delivering data reports and solutions that support quality improvement, external rankings and benchmarking, and routine data submissions to regulatory and media organizations.

Key accomplishments:

  • Promoted to Program Director of Research Science in 2022 for leading high-impact analytics initiatives in external rankings and benchmarking.
  • Served as the SME for US News Best Hospitals and national quality programs, including CMS Stars, Children’s Hospital Association, Vizient, and Leapfrog.
  • Delivered data analyses that supported NewYork-Presbyterian Hospital in achieving its first-ever 5-Star CMS Overall Hospital Rating in 2023.
  • Led research that enabled the enterprise to avoid a projected $5.75M penalty under the FY2024 Hospital Acquired Condition (HAC) Reduction Program.
  • Automated complex data cleaning workflows to streamline PSI scorecard generation, NHSN-NDNQI data submissions, and PHIS monthly reporting.
  • Developed an executive-facing prototype integrating Power BI and Power Apps to dynamically display user-selected performance metrics.
  • Helped launch the PRIME program — a professionalism reporting initiative — by establishing data submission workflows and ensuring regulatory compliance.


Quality Management Specialist, NewYork-Presbyterian Hospital
(08/2017 – 04/2020)
Provided enterprise-wide analytic support on performance improvement, metric validation, and health outcomes projects.

Key accomplishments:

  • Spearheaded the automated submission of organ transplant data to the TransQIP database during its beta phase.
  • Analyzed nursing quality and patient experience indicators to support Magnet status achievement.
  • Generated patient safety scorecards to visualize progress of quality-of-care and clinical documentation improvement efforts that resulted in attaining 90th percentile in value-based care programs.


Research Project and Data Coordinator, Memorial Sloan Kettering Cancer Center
(01/2017 – 08/2017)
Developed and managed research project databases and administrative reports for faculty and principal investigators.

Key accomplishments:

  • Co-authored a peer-reviewed publication based on data collected and entered by training and supervising research assistants.
  • Built and maintained a REDCap data repository and survey collection tool that supported two grant-funded research projects.


Junior Epidemiologist, New York City Department of Health and Mental Hygiene
(10/2015 – 01/2017)
Conducted surveillance of administrative datasets and analyzed public health surveys on emerging community health issues.

Key accomplishments:

  • Published three epidemiological data briefs on alcohol and drug consumption patterns among New Yorkers that contributed to increased investment effort in substance use reduction campaigns.
  • Presented substance use-related research findings at four academic conferences.
  • Provided substance use data reports to the Mayor’s Office and community-based organizations.